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Companion Matched Support

Help with your account, matches, and messages.

Frequently asked questions

How do I sign in?

Use Sign in with Apple, or "Continue with Email" to sign in with an email and password. New here? Tap "Don't have an account? Create one" on that screen to sign up.

How does matching work?

Pick the interests you're into during setup. Your Discover deck is ranked by how many interests you share with each person — the more in common, the higher they appear. When you and someone else both like each other, that's a match, instantly.

I forgot my password

On the sign-in screen, tap "Forgot password?", enter your email, and we'll send a reset link. Open it on the same device to set a new password. Don't see the email? Check your spam or promotions folder — links expire after a while for your security.

I'm not receiving the confirmation or reset email

Check your spam or promotions folder first. If it's still not arriving, wait a minute and try again from the sign-in screen — links expire after a while for your security.

How do I block or report someone?

Open a match's chat and tap the ⋯ menu in the top right, then choose Report or Block. Blocking removes them from your matches and Discover deck immediately.

How do I turn off notifications?

Go to your device's Settings → Notifications → Companion Matched, and adjust alerts for new matches and messages there.

How do I delete my account or data?

Email us at the address below with your account's email or username and we'll delete your profile and associated data.

Still need help?

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Email support

nchackerian@gmail.com